Shipping policy

NIXIE Shipping Policy

At NIXIE, we prioritize delivering your custom designs with care and efficiency.

1. Processing Time

   • All custom orders are crafted with precision and love. Please allow 5–10 business days for production before shipping.
   • You will receive a confirmation email with tracking details once your order is dispatched.

2. Shipping Time

   • Domestic Shipping: Orders within India typically arrive within 2-3 business days after dispatch.
   • International Shipping: Orders outside India may take 7–15 business days, depending on the destination.

3. Delivery Time

   • At NIXIE, we ensure timely delivery of your orders within 5-7 business days, with tracking details provided for a seamless shopping experience.

4. Shipping Costs

   • Shipping rates are calculated at checkout based on your location and order weight.
   • Free shipping is available on orders above INR 999.

5. Customs and Duties

   • International customers are responsible for any customs fees or duties imposed by their country.

6. Order Tracking

   • Track your shipment using the tracking number provided in your confirmation email.

7. Delays and Issues

   • While we strive to meet delivery timelines, unforeseen delays may occur due to customs or courier issues. We appreciate your patience and will assist you with any concerns.

If you have questions about shipping, please contact us at aishwarya@thenixie.in | +91 8855014059.